🛡 محمي لدى الهيئة السعودية للملكية الفكرية · حق مؤلف 26-12-98061022 · علامة تجارية TM-01-00-39860-26
Hospital Coordination Layer · رافق
Every request gets an owner, a clock, and a way up
لكل طلبٍ بين الأقسام مالكٌ ووقتٌ مستهدف وتصعيدٌ تلقائي
RAFEQ is an operational coordination layer for hospitals. Requests between departments never get lost, and delays surface — and escalate — before they ever reach the patient.
Read-only, zero disruptionBuilt on the national FHIR standardOutside SaMD — deploys fast
🔒 Live interactive demo is by private session — glimpses below · العرض الحي بحساب خاص حفاظاً على الملكية
RAFEQ — Executive overview: on-time completion, cost of delay, and beds freed, in one view.
The film · الفيلم
The medical decision takes minutes. The coordination takes hours.
Thirty seconds on the problem RAFEQ was built for. القرار الطبي يُتخذ في دقائق، أما التنسيق فيأخذ ساعات.
RAFEQ — an orchestration layer for hospital operations.
Key modules
Every capability a hospital needs to keep requests moving
One operational layer across departments — tracking, escalation, boards, and standards-aligned integration.
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Request tracking
Every inter-department request carries a named owner, an automatic target time, and a clear status — nothing falls through.
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Escalation ladder
Automatic, time-driven escalation (L1→L4). Thresholds are a share of each request's own target — a 30-minute request and a 48-hour one, alike.
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Bed & discharge boards
Case console, discharge board, and bed board in one place — a live view of flow across the whole floor.
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Read-only FHIR integration
Speaks the language of NPHIES. Build once, connect to all — no rebuilding an integration at every site.
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Operational analytics
Request turnaround, length-of-stay impact, and bed turnover — the numbers leadership acts on.
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Compliance view
A standards-aligned, auditable record designed to complement national systems, not compete with them.
See it in action
A live view of flow across the whole floor
Real screens from RAFEQ — discharge, orders, and escalation, department by department.
Discharge board — every pending step across pharmacy, transport, and affairs, before the bed clears.Order list — every request with elapsed time against its own target, and its escalation level.
The value
Capacity added — without building a single new bed
By shortening length of stay and raising bed turnover, RAFEQ returns the hospital many times its cost. Figures are conservative and assumption-based.
~33,600SAR saved per bed, per year
~3.4MSAR per year for a 100-bed hospital
13×Return — RAFEQ pays for itself many times over
Why RAFEQ is different
Four answers to the four questions every hospital asks
Measures the request, not the patient. It tracks the workflow itself — seeing the bottleneck where it happens, without feeling like surveillance of staff.
Read-only, zero disruption. It runs on top of your systems without touching them — no risk to data or workflow.
Built on the national standard (FHIR). It speaks the language of NPHIES. Build once, connect to all.
Operational, outside SaMD. It does not diagnose or treat, so it avoids heavy regulatory approval and deploys quickly.
Built from the inside
Founded by someone who lived the problem from the inside — for 24 years
RAFEQ was built by Bandar Alasmari — 24 years inside Saudi hospitals in inter-department operations: bed management, case management, and transplant coordination. He cut average length of stay from 11 to 7 days through structured coordination, watched it collapse when it depended on people, and built RAFEQ so it would last in structure.
RAFEQ (رافق) is an early-stage product built by Bandar Alasmari, Riyadh, Saudi Arabia. Contact: bandar@rafeq.health.
What we collect
Only what you type into the demo request form: your name, professional email, and optionally your facility, role, and reason for interest. Our form provider also records the IP address of the submission as a standard anti-spam measure.
Why we collect it
Solely to reply to your request and to arrange a demo. We do not use it for marketing lists, we do not sell it, and we do not share it with any third party other than the form provider below.
Who processes it
Form submissions are delivered by Web3Forms, which passes the message to our inbox. No database of visitors is kept on this website.
How long we keep it
For as long as the conversation with you is active, and no longer than 24 months after our last contact.
Your rights
Under Saudi Arabia's Personal Data Protection Law you may ask to see, correct, or delete the data you sent us. Email bandar@rafeq.health and we will act within 30 days.
Cookies
This site sets no tracking or advertising cookies. The film above is embedded in privacy-enhanced mode, so YouTube does not store viewing data unless you press play.
إشعار الخصوصية
رافق منتج في مرحلة مبكرة، أسّسه بندر الأسمري — الرياض، المملكة العربية السعودية.
ما الذي نجمعه: ما تكتبه في نموذج طلب العرض فقط — الاسم والبريد المهني، واختيارياً المنشأة والدور وسبب الاهتمام. كما يسجّل مزوّد النموذج عنوان IP لغرض الحماية من الرسائل المزعجة.
لماذا: للرد على طلبك وترتيب العرض التوضيحي فقط. لا نستخدمها في قوائم تسويقية، ولا نبيعها، ولا نشاركها مع أي طرف ثالث عدا مزوّد النموذج.
مدة الحفظ: طوال فترة التواصل معك، وبحد أقصى ٢٤ شهراً من آخر تواصل.
حقوقك: وفقاً لنظام حماية البيانات الشخصية السعودي، يمكنك طلب الاطلاع على بياناتك أو تصحيحها أو حذفها بمراسلة bandar@rafeq.health، وسنستجيب خلال ٣٠ يوماً.
ملفات تعريف الارتباط: لا يستخدم هذا الموقع أي ملفات تتبّع أو إعلانات.
Request a demo · احجز جولة تجريبية
A short, guided walkthrough of RAFEQ for your facility. جولة تجريبية موجّهة لمنشأتك — عرّفنا عنك باختصار.
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Thank you
Your request has been sent. You'll hear from bandar@rafeq.health within one working day — please add it to your contacts so the reply doesn't land in spam. وصل طلبك. سيصلك الرد من bandar@rafeq.health خلال يوم عمل — أضف العنوان لجهات اتصالك حتى لا يذهب الرد إلى البريد المزعج.
